Frequently Asked Questions

Everything you need to know about your next timeless piece.

How long does shipping take within the United States?

Standard shipping typically takes 3 to 7 business days. We also offer expedited and overnight shipping options at checkout for faster delivery.

What is your return policy for watches?

We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure the protective film on the watch face remains intact for a full refund.

Do Timex watches come with a warranty?

Yes, all Timex watches are covered by a one-year limited warranty against manufacturing defects from the date of purchase.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Are Timex watches water-resistant?

Most of our watches are water-resistant to at least 30 meters. Please check the specific product description for the exact depth rating of your model.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.